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How to Add Card Fees to An Invoice/Customer's Profile

Learn how to add and manage card fees on customer invoices in Uphance. This guide walks you through applying fees correctly and keeping your payment records accurate.

Christopher Ike avatar
Written by Christopher Ike
Updated this week

You may want to pass on card processing charges to customers who wish to pay by credit or debit card. For any invoice, you can add a card payment charge as a percentage increase to the invoice total. In addition, for any customer, you can specify a default percentage charge to add to all new invoices created for that customer.

Adding a card payment fee to an existing invoice

  • Navigate to the invoice in question.

  • Click the edit/pencil icon at the top right to edit the invoice.

  • Enter the card fee as a percentage to add to the invoice and update:

Once the Invoice is updated, the invoice total will be re-calculated to reflect the card processing fee. Note that card fees do not include tax/VAT.

Specifying default card fees for a customer

If a customer always pays by card and you always charge a card payment fee, you can specify a default card fee percentage for all new invoices for that customer. To do so:

  1. Navigate to Customer Relationships >> Customers.

  2. Locate the customer

  3. Click the edit button to edit the company details.

  4. Enter a percentage amount into the "Default card fee percentage" field.

  5. Scroll down and Click Update Customer.

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