Manage Your Subscription

Manage your Subscription to Uphance and see your payment history

Brenda Beckham avatar
Written by Brenda Beckham
Updated over a week ago

Manage Your Subscription 

You can manage your subscription to Uphance from your Subscription page. From this page, you can manage

  • Subscription Status

  • Your Current Plan

  • Renewal Date

  • Payment Method

  • Plan base price

  • Included users

  • Price per additional user

  • Additional user count

  • Your subscription total

  • Payment History

To add additional users, please see our Team Members Knowledge Article.

Subscription & Billing

The first section on this screen is the Subscription & Billing Section.  

Billing

If you change your subscription plan, your base subscription charges will be pro-rated on your next invoice.  

If you add additional users to your account, you will receive an invoice for the additional user.  

Adding/removing users  (even for Agencies) are not billed in partial months.  

Switching Plans

When you click on the "Switch Plans" button, you will get a new page that shows a table with the plans.  Click the Monthly or Yearly buttons next to each plan to see the data for each plan. On the top of the table, you can see your current plan.  

Subscription Settings

This is where you specify where the invoices should be mailed and the address you want to include on the invoice PDFs.

Payment History

The bottom portion of this screen displays the payment history for your account.  To download a copy of the invoice, click the blue link labeled "Download Invoice PDF" at the end of the row for the invoice you want to see.

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