You can manage your subscription to Uphance from your Subscription page. From this page, you can manage
Subscription Status
Your Current Plan
Renewal Date
Payment Method
Plan base price
Included users
Price per additional user
Additional user count
Your subscription total
Payment History
To add additional users, please see our Team Members Knowledge Article.
Subscription & Billing
The first section on this screen is the Subscription & Billing Section.
Billing
If you change your subscription plan, your base subscription charges will be pro-rated on your next invoice.
If you add additional users to your account, you will receive an invoice for the additional user.
Adding/removing users (even for Agencies) are not billed in partial months.
Switching Plans
When you click on the "Switch Plans" button, you will get a new page that shows a table with the plans. Click the Monthly or Yearly buttons next to each plan to see the data for each plan. On the top of the table, you can see your current plan.
Subscription Settings
This is where you specify where the invoices should be mailed and the address you want to include on the invoice PDFs.
Payment History
The bottom portion of this screen displays the payment history for your account. To download a copy of the invoice, click the blue link labeled "Download Invoice PDF" at the end of the row for the invoice you want to see.
