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How to Integrate The Iconic Marketplace and Process Orders With Uphance
How to Integrate The Iconic Marketplace and Process Orders With Uphance

This guide highlights all the steps you need to take to integrate your account at The Iconic Marketplace and process orders via Uphance.

Mike Maloney avatar
Written by Mike Maloney
Updated over 6 months ago

Integrating Uphance with The Iconic Marketplace will help you spend less time in your Seller Center administration and help you leverage more advanced seller management. This integration works by allowing you to send your existing products in Uphance to The Iconic and pull orders from the e-commerce platform. This can be especially helpful if you operate a multi-channel strategy that includes The Iconic.

Integrating The Iconic Marketplace With Uphance

The first step is to add The Iconic Marketplace app if you haven't done so already by navigating to Apps >> All Apps >> The Iconic Marketplace.

Keep in mind that it's a paid app.

After adding the app to Uphance, the next step is to connect Uphance to Iconic as described below:

Connecting Iconic to Uphance

To connect Iconic to Uphance, follow the steps below:

Step 1: Log in to your Iconic Seller Center

After logging in, navigate to Settings >> Integration Management

Step 2: Open the OAuth Applications tab

After opening, click the Add Applications tab.

Step 3: Enter the Following Values

Enter the following values in their respective fields as indicated below:

Application name: Uphance

Then hit the Save button.

Step 4: Update in Uphance

Upon saving, Iconic will generate your connection credentials, which are the Application ID and Application Secret.

Copy these credentials, log in to your Uphance account and open the Apps page. After that, locate The Iconic Marketplace and click the Configure button.

After clicking, paste the credentials you copied from Iconic and paste them in the Client ID and Client Secret fields. Tick the “Do you want to connect to Staging?” if you want to test the connection on staging before going live.

When you are done, scroll down and Save.

Customizing Your Integration

After integrating The Iconic with Uphance, you’ll need to make customizations to ensure that the information on The Iconic corresponds with what’s available on Uphance. For instance, if your Uphance inventory is labeled differently on The Iconic, you’ll want to ensure they align at this stage.

  • Select Uphance Channel. The Uphance channel determines how your orders from the Iconic Marketplace are controlled. It also determines how your seller account on The Iconic Marketplace interacts with Uphance. For instance, instead of using wholesale pricing, you can configure your Uphance channel setting to use MSRP rather than wholesale prices.

  • Select your Uphance warehouse: This is where you will pick items for fulfillment via Iconic.

  • Choose What Inventory do you send: This could be available or available from stock. This is essential if you have different inventory categories from which you’d prefer to fulfill The Iconic Marketplace orders.

  • Select Iconic Iconic payment Term. This is essentially concerned with how your buyers should pay for orders.

Keep in mind that you also have the option of picking the brands you want to push to Iconic.

Sending Products to The Iconic Marketplace

Before sending products to Iconic, there are important details you must add to them. They include:

  • Product category

  • SKU numbers

  • Barcodes (Keep in mind that EAN number is used in place of barcodes in Uphance)

  • Custom field - Gender (This should be set to select)

  • Description

  • Variation identifiers

After adding them, open the Iconic page again, select the product season and the brand you want to push and then click the Send Products to Iconic button.

  • Navigate to the Products Section at the bottom of The Iconic configuration page.

  • Select the Products for the specific season you’d like to push. For instance, you may wish only to send products from your AW22 or SS22 collections.

  • Click Send Products to Iconic.

  • The selected products should now appear in your account at The Iconic.

You can also pull orders from Iconic into Uphance by clicking the Pull All Open Orders button.

Syncing Products Already in Iconic

If you have already added the products you have in Uphance to Iconic, you will want to sync them to ensure smooth order and inventory management.

To do so, first, ensure there's a match in SKU numbers. That is to say, product SKU numbers in Uphance should match what you have in Iconic. Once that is taken care of, click the Connect Products button:

Viewing All Orders Coming From Iconic

To view all the orders in Uphance coming from The Iconic, open all orders and filter for Iconic like so:

Returns Management

When an order is returned via The Iconic Marketplace, it is automatically synced with your inventory in Uphance. Again, this is ultimately based on your Channel Settings and configurations. For instance, if your channel setting is configured to "Automatically Check-In" returns, the stock will be automatically added to your inventory.

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