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How to Check An Order's Status
How to Check An Order's Status

Learn more about what happens when a customer submits an order

Brenda Beckham avatar
Written by Brenda Beckham
Updated over a week ago

Sales orders in Uphance can have one of these three statuses: Draft, Confirmed, or Complete.

If it is in a Draft state, it means the order has some or all of the required information, including customer information, but hasn't been confirmed yet.

Confirmed means the ordered products are ready for fulfilment and an invoice has been created for the order.

Once the order is paid for, shipped and received by the customer, it's complete.

You can easily check the status of an order by navigating to Order Management >> Sales Orders. You can search using the order number or the customer the order was for.

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