Integrating your Uphance account with the JOOR marketplace gives you the chance to enjoy a seamless wholesaling experience for your apparel business.

This means more sales and revenue for your business. Plus, you get to focus on growing your business while leaving mundane tasks like order fulfilment to the experts.

In this guide, we will show you the steps to integrating JOOR with Uphance without breaking a sweat.

To start using JOOR in Uphance, first, you need to add the app. To do so, log in to your dashboard, and navigate to Apps >> All Apps.

Once on the All Apps page, scroll down a little until you locate the JOOR app. Then click the Add button. Upon clicking, the app will be automatically added to your account.

You will find it on the My apps page.

Before proceeding to configuring the JOOR app, we recommend sending an email to JOOR's support team informing them of your design to integrate with Uphance. When you do, you will likely be assigned a support team to guide you through the integration process. In addition, you will be provided with a sandbox API for testing purposes.

Next, initiate the configuration process. To do this, click the Configure button like so:

Clicking that button will open the JOOR configuration page.

You will want to test your connection in a sandbox before taking it to production.

To do so, on the configuration page, click the Do you want to use Sandbox API checkbox.

Then enter your JOOR sandbox API Token into the appropriate field.

Then scroll down a bit and hit the Test Connection button.

If everything is working fine, request for the live/production API token from JOOR's team. Once you receive the token, uncheck the "Do you want to use Sandbox API" checkbox. Input the production API token and click the test connection button again.

If all went well, you should have successfully connected Uphance with JOOR and are now ready to proceed to the next steps.

After successfully connecting Uphance to JOOR, the next step is to select the warehouse you want to pick products from and also the type of inventory to send.

You should go for the Available (recommended) option as it contains both stock available and those in production. Furthermore, choosing helps to avoid overselling problems.

When connecting Uphance with JOOR, it's important you ensure that your product categories in both platforms match.

Kindly read this article to learn how to add a new season if you haven't added one already.

To map the product categories in Uphace to JOOR, pick a category and then select a matching category in the adjacent category column for JOOR.

You can easily send product inventory from a particular season straight to JOOR. To do so, select the season you want to pick the products from. You can also select from a specific Brand.

After that, choose if you want to Send each brand as a separate linesheet. You can also choose to send the product images to JOOR. In addition, you can select the pricing channels you want to send to JOOR.

You can also send customers to JOOR in the same way you send products. To do so, select the channel you would like to send customers from.

Then click the Send Customers to JOOR button and you are done. Please note that Customer Reference ID is mandatory for JOOR integration.

When a customer places an order for your products on JOOR, you will automatically get the sales order right in your Uphance.

To check for sales orders coming from JOOR, navigate to Order Management >> Sales Orders.

Next, pick JOOR from the All Sales option:

Doing so will filter out all sales orders coming from JOOR.

If for some reason the order isn't syncing properly into Uphance, verify that there's proper linking between the product in Uphance and JOOR. Another step you can take is to re-pull the order in JOOR by navigating to Orders > Manage Orders > Find the order and select the order > Change the status to Set to Re-export.