One of the cool features of Uphance is that it makes apparel production order management a breeze.
Before you can populate a sales order or production order, you'll need to add your products to your Uphance account. Luckily, it's quick and easy to add products to Uphance and only a minimum of information is required before you can get started building orders.
It's also possible to import product data by uploading a spreadsheet. All the different aspects of the product data (variations, pricing, images) can be specified in the spreadsheet.
To add a new product, navigate to Product Information >> Products. Then click the Actions button, followed by the Add New Product link.
Complete the 5 fields listed below and then click "Create Product".
Style # - Enter your unique product style number. The style number can be used across multiple seasons. As an example, if you have the same product in the Spring as you have in the Summer, you can carry over all configuration items leveraging the style number.
Note: This would not carry the ordering/shipping information from one season to another.
Style Name - Give your product a style name.
Season - Select the season in which you would like your product to be available using the drop down list. For additional information, please see our Managing Season Knowledge Article.
Sizes - Specify the sizes you would like to use from the drop-down menu. For more information on editing your sizing system, please see our Sizing Systems Knowledge Article.
Colorways - Specify the Colorways for your product. This is the list of color/material variations for this product. You must select at least one color/material variation. This information is important and will be used to complete your Product Image and Swatch Images and Color Standards. See those Knowledge Articles for additional information.
Note: For information on the This is a product bundle feature, please see our how to create product bundles (Bundling) Knowledge Article.
Enter (or Edit) Product Details
Once you complete the above information, you will automatically be taken to the Product Details tab. On this screen, you can update these fields:
Categories & Subcategories
Select the Category for your product using the drop down list. Categorizing your products helps you locate them more quickly using filters. Examples of categories are hats, dresses, etc.
Here are examples of Categories:
If you do not see the category you need, feel free to select "uncategorized". Or, if you want to create a new category, navigate to Settings >> Product Setup. When you get there, add a new product category like so:
Select your sizes from this drop down list. Or, select Edit sizing system or Rename a size label.
Specify tags which will help you search for your product later.
You will add a Product Image as a "cover image" on the Image tab. The cover image will represent your product. You can click on the "Images tab" link to get there from your Product Details page or click on the Images tab directly.
Once your cover image is added to the Images tab, it will be displayed on the Product Detail tab going forward:
For additional information on Images, please see our Product Images Knowledge Article.
Scroll down to the Description section where you can enter descriptions for your eCommerce, Showroom and Line sheets for your product.
If you are pressed for time, you can use Uphance's AI product description generator. To use it, simply click the Auto Write button like so:
Don't forget to save your work when you have entered this information by clicking on Save blue button in the top right corner.
Scroll down to the Sales section to see what Sales are associated with your Product. For more information on the "shore more" feature, please see our Sales Order Current State Status Report Knowledge Article.
Directly below the eCommerce/Showroom section on your Product>Details tab, you will see a section for "Related Products". The "Related Products" works similarly to "Favorites" on Contacts>Customers. You can add or remove products in both places. These products will be displayed for your customer to entice their interest while they are browsing this particular product. For example, if your product is a blue shirt, you may have other blue shirts you want to display as "related products". Or, perhaps there are boots, scarves, purses or other accessories that would complement that product.
NOTE: For your eCommerce/Showroom, the "favourite" products will appear for your customers as well if the products are in a Season that is not marked "hidden" and is marked to "Show in Showroom" under Settings>Season.
Scroll down to the Activity section to see what activity has occurred related to this product.
How to Delete/Retire a Product
You can always delete or retire a product at any moment you deem fit. So how does deleting differ from retiring?
When you delete a product, every trace of it will be completely wiped off the system, and the only way to add it back again is to recreate or upload it from an Excel/CSV sheet.
On the other hand, when you retire a product, it will still be available in the system, just that you can't create a sales order out of it anymore. But you can always reactivate it at any time and start creating sales orders with it.
Note: You can't delete a product that has already been added to a sales order. The best you can do is to retire it.
To delete or retire a product, navigate to Product Information >> Products. Select the product you have in mind and delete/retire as demonstrated below: